Managed services

A fixed number of hours every month for your Salesforce org. Ask for what you need, when you need it, and see where every hour went.

What is included

Plan hours cover any Salesforce work: administration, configuration, development and advice. There is no list of excluded tasks to argue about.

  • User and admin support requests
  • Bug fixes and error monitoring
  • New fields, layouts, reports and dashboards
  • Flow and Apex development
  • Release reviews for each Salesforce update
  • Documentation of everything we change
  • A monthly report of hours and results
  • Support in English or Spanish

How it works

  1. Free healthcheck

    We review your data model or automation and hand you a written report.

  2. Agree on priorities

    Together we turn the findings and your backlog into a ranked list.

  3. Work every month

    Your plan hours go to the top of that list, in short cycles you can follow.

  4. Report and adjust

    A monthly report shows hours used and results. Change the plan size any month.

Monthly plans

Plans use the same published rate: $60 an hour, or $50 above 100 hours a month.

Essentials

20 hours a month

$1,200 / month

Admin support, small fixes and user requests for one team.

Scale

80 hours a month

$4,800 / month

Development work every month: Apex, LWC, integrations and releases.

Dedicated

120 hours a month

$6,000 / month

A near full-time extension of your team, at the volume rate.

Billed monthly by card through Stripe. Cancel with 30 days' notice. Unused hours roll over one month. Plans of 3+ months include a 30-hour credit. Your first 10 hours are guaranteed.

Start with a free healthcheck

We spend 10 hours inside your org and tell you what we find. You keep the report either way.

Data model

Objects, duplicates, unused fields and sharing.

Automation

Flows, triggers and legacy rules that collide or fail quietly.

Sign a plan of 3 months or more and your first 30 hours are free.

Request a free healthcheck

First page of a sample data model healthcheck report
See a sample report (PDF) Fictional company and figures.

Plan questions

What happens to unused hours?

They roll over to the next month once. After that they expire, so plan sizes stay honest.

What if we need more hours one month?

Extra hours are billed at the same rate, and only after you approve them.

How fast do you respond?

Within one business day for normal requests, and the same day for anything blocking your users.

Can we change or cancel the plan?

Yes. Move up or down any month, or cancel with 30 days of notice.

30 minutes is all it takes.

Tell us what is not working in your org. We will tell you how we would fix it.